Resource Author: Woolworths Group Ltd
Responsible sourcing standards – supplier guidance on developing grievance mechanisms
by Woolworths Group Ltd
A useful and simply laid out tool that offers suppliers guidance on developing a site-based grievance mechanism for their workers. This resource applies the United Nations Guiding Principles effectiveness criteria for grievance mechanisms to clearly illustrate good practice in implementing such mechanisms, that align with universally accepted standards. Although tailored to the retail industry, this resource is useful for other sectors with complex supply chains.