Remediation is a key part of how companies rehabilitate themselves following a bribery or corruption incident. Learn about the role of reparations to those affected by bribery. Learn how to identify root causes of issues and how to fix systems and processes to minimise the risk of similar issues happening again.
Category: Remediation
Responsible sourcing standards – supplier guidance on developing grievance mechanisms
by Woolworths Group Ltd
A useful and simply laid out tool that offers suppliers guidance on developing a site-based grievance mechanism for their workers. This resource applies the United Nations Guiding Principles effectiveness criteria for grievance mechanisms to clearly illustrate good practice in implementing such mechanisms, that align with universally accepted standards. Although tailored to the retail industry, this resource is useful for other sectors with complex supply chains.
Geared towards the banking sector, this briefing paper offers guidance from global experts on how to develop effective grievance mechanisms. It proposes 10 straightforward recommendations, which can be applied to other sectors. This resource explains the United Nations Guiding Principles effectiveness criteria for grievance mechanisms and applies these to case studies. It offers justification for why SMEs in high risk jurisdictions and sectors would benefit from implementing an operational-level grievance mechanism.
This toolkit offers a step by step guide on how to design and implement a grievance mechanism. It explains the purpose of having a grievance mechanism, including why this is a good business investment, issues to consider when establishing a grievance mechanism, how to build and operate an effective mechanism, and how to use feedback to improve a mechanism. This resource includes links to other useful tools.